You can browse the different types of job adverts you can buy on Totaljobs on this page, or you can request a call back from one of our experts by filling the form out on this page. Operations manager jobs can be found in almost all sectors and there are similarities and differences, depending on the type of company or organisation you work for. For Henfrey, the best part is, “that it’s always interesting and really varied. While the job can vary greatly, there are common attributes and responsibilities, which we will cover extensively below, using a range of experts from HR and operations management. Trying to negotiating an improved benefits package? You might be wondering what an operations manager does all day and how the operations manager job role differs from the role you might be doing already or how your studies can fit into a career in operations management. Operations Managers oversee the entire operation of a hotel. A legal operations manager will work in strategic and operational management, working in a highly process-driven professional services environment. Performance Responsibilities The Operations Manager will: 1. Attracting the right candidates starts with an excellent operations manager job description. Essentially, any company or organisation that runs operations needs a manager. As operations manager, you will determine the most efficient ways for your business or department to operate.You will oversee logistics management, which includes making sure that the company has the equipment and procedures in place to give customers the best product or service possible. As the driving force behind generating new sales leads and contacts, a successful business development manager is a highly-prized asset to any company and bonus-related pay means the financial rewards of this career can be great. Other formal routes to operations management include degrees in business administration, accounting, engineering, project management or fields related to the sector in which you want to work. The ultimate goal is ensuring a company’s HR initiatives run smoothly, contribute to a healthy work environment and remain cost-effective as well. What are the skills needed to be an operations manager? The average UK salary for an operations manager is £45,000. How can you give the answer an employer is looking for unless you know the questions they’ll ask? The average salary for business operations managers is over $100,000 per year, with the highest 10% earning a salary of over $200,000 per year. Attention to detail is crucial to the role, to ensure you convey this in your application. Operations management careers are plentiful, with myriad career paths and opportunities for experienced operations managers. As more and more money is spent online, the role of an online operations manager is increasingly important. We most often think of operations as the preserve of manufacturing, logistics and engineering but operations managers also work across the legal, food and public sector, to name but a few. An operations manager job role can vary according to sector and organisation. We are hiring a qualified HR Operations Manager for overseeing and managing all operations of our HR department and for providing support to the company’s employees. But hang on. The rewards can be great for working in operations management and can transcend the financial. A legal operations manager, says Alan Price, group operations director at employment law firm Peninsula, “needs to be strategic with a focus on the details. A store operations manager will be responsible for operations within a retail setting. The operations manager skills list might include transferable skills such as: “Operations manager is a vital role and is one that needs a specific skill-set,” says Esam, CEO of the process management tool, Process Bliss. An HR Operations Manager reviews and approves budgets, develops and implements new HR policies and maintains company’s HR systems. Business Operations Manager Job Description Template. Valuing people and the customer in equal proportion, whilst challenging at times is critical and can often lead to having to make difficult decisions. What does a business operations manager do? An operations manager, as the name suggests, is in charge of the overall operations of a company. A legal operations manager will provide support with recruitment, scheduling, performance reviews, as well as ensuring the smooth running of financial processes and profitability reviews. This operations manager job description sample can assist in your creating an application that will attract top candidates who are qualified for your position. They can lead and influence the way a brand looks and feels in the market and marketing manager duties can cover the entire spectrum of how a company communicates. What’s the best way to hear about new Operations Manager jobs? constantly questioning their teams.” A good operations manager will have: It’s possible to obtain formal operations manager qualifications. Basic Job Description: Plan, direct, or coordinate the operations of companies or public and private sector organizations. An operations manager duties may also include supporting the production planning process and ensure key performance indicators (KPIs) are in place and production targets are met. Operations managers monitor daily activities to maximize efficiency, productivity, and profits for the organization as a whole. Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation. They can also be promoted to higher management roles such as vice president of operations and chief operations officer (COO). What does a Personal Assistant job description do? An Operations Manager can be in charge of many aspects of a hotel’s functions, including housekeeping, human resources, facilities, security, public relations, social media, food and drink service, sales and financials. The salary for a business operations manager will largely depend on the location and business where they work. Depending on the type of organization, operations managers may need to create budgets, study business forecasts, and analyze financial data to control costs while boosting revenue. Terms & Conditions   Privacy Policy For entry-level candidates in these sectors, operations manager training is available and can be comprehensive. What does an online operations manager do? Price says: “They need to be comfortable communicating on different levels with different types of people.” Some operations managers, says Roberts, “are constantly having to look to deliver change so they need to be practical and innovative. Job Title: Operations Manager. Requires a bachelor's degree in area of specialty and 8-10 years of experience in the field or in a related area. Personalities that suit operations management jobs. Writing a CV can be tricky – it’s hard to know what makes a good CV and how to sell yourself best. Career opportunities are good for anyone becoming an operations manager, with many moving to very senior positions or running their own companies. A good operations manager will also have “attention to detail, good planning and an innovative mind,” says Jessica Wragg, operations manager for food company Ginger Pig. Communicate all operating policies and/or issues at department meetings, Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses, Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations. Plus, salaries and benefits for experienced teachers can be excellent. Expert advice from BP, Hilton, PepsiCo and Boots HR professionals. Banish those nerves about asking for more money! An operations manager must be good with processes too. Can you cancel your resignation now? Though experience is more important when applying for an operations manager role, an operations management degree will open some doors. The operations manager job description defines the major tasks, duties and responsibilities of the operations manager role.. Another good route into operations management is through finance, so work experience in accounts is beneficial. How do I get operations management work experience? Many firms, particularly in engineering and manufacturing will offer entry-level positions within operations for university leavers so this can be a good place to start with operations manager experience. Construction Operations Manager Job Description Example/Template Construction operations manager performs various functions in ensuring effective planning and supervision of construction projects. Operations Manager Job Purpose: Oversees the daily workings of warehouse operations. What are the most in demand operations management skills? The job description below is an example of the kind of tasks, duties, and responsibilities commonly performed by operations managers in the construction industry: Supporting all functions of the business to work together. Operations Manager top skills & proficiencies: Critical Thinking and Problem Solving Skills. You’ve done it! Your information is secure. It’s often unpredictable and changes quickly.”, For Mcgregor: “the best thing about being an operations manager is having a single view across the entire organisation and being in a unique position to influence the direction of the company.” He adds: “I also thoroughly enjoy the people side of things – we have a great team and being able to support, challenge and help them continually grow as individuals is great to see. The good thing about an operations manager career path is that it can take many forms. Having a keen eye on budgets and budgetary changes. It also stands to reason that good knowledge of IT processes is important. Proven working experience in operations management, operations and/or general management is essential for becoming an operations manager and formal qualifications are handy but not essential, though some roles might require you to have or be studying for a masters in business administration (MBA). If you're looking for a career where you can actively help people to learn, then our education job descriptions are just what you need to get started. This position, of course, brings with it many duties and responsibilities that have to be fulfilled. While demanding and fast-paced, a career in … Within the box below, you can browse and apply for all the Operations Manager jobs currently available on Totaljobs. “Attention to detail in delivery is key so that standards are not only maintained but enhanced (creating a culture of continuous improvement). Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Posted: (8 days ago) FedEx Job Application - Operation Manager - Oct 2020. Lead and direct the work of others. A good operations manager is responsible for processes being followed and that teams are facilitated collaboratively to continuously improve these processes.”. Carry out supervisory responsibilities in accordance with company's policies and applicable laws. How to become a Personal Assistant job description? Career prospects for an operations manager are good, thanks to the holistic nature of the role and the experience available. The lowest 10% of business operations managers earn an average salary of $44,000 per year. One great way to gain work experience that will stand you in good stead for an operations manager role is to get to know your product, whether this is on the shop or factory floor. A successful job application will be one that demonstrates good experience in operations management as well as the attributes and skills required to fulfil the role. © 2020 TopResume, All Rights Reserved. As a Sales Operations Manager you will be part of our Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM, [redacted]. Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Here at XYZ Inc., we are the leading company in our industry in the Capital City area. Operations managers must be able to have a single view across the whole company or organisation. Upload CV. Rely on extensive experience and judgment to plan and accomplish goals. A business operations manager’s starting salary can be around £31k and rise to £81k. What roles can I be promoted to after being an operations manager? An operations manager must be flexible and able to juggle the changing needs of a client or business. An operations manager’s responsibilities can include: While the day-to-day duties of an operations manager may change, the personal development opportunities are vast. Communicating changes in an order process to relevant parties. For example: The process of applying for an operations manager role is usually one of sending a CV that fits the criteria and attending an interview (and, if necessary, follow-up interviews). Reviewing workloads and manpower to ensure targets are met. Communicating changes in an order process to relevant parties. This Is the Most Essential Trait You Need to Land Any Job. Looking for a pay rise? Everything you need to know before declining a job offer. Ensuring that health and safety regulations are followed. Operations managers work across all sectors and all sizes of company. From calming your nerves to using the STAR technique, this guide will talk you through everything you need to know about nailing competency-based interview questions, All the tips you need to write a CV personal statement that makes you stand out from the crowd. Ensuring staff working on processes are happy and operating efficiently. You may be asking yourself ‘What to say in an interview?’ or ‘How to do well in an interview?’ What Are Operations Manager Job Responsibilities? You might spend much of your time on a building site or you might be knee-deep in financial reporting. A third of our lives is spent at work. Marketing managers play a crucial role in helping a business to promote and sell its products to its customers. Rob Prince, managing director of Ligneus Products, which designs, manufactures and supplies a wide range of premium wood products to the domestic and business marketplaces says: “One minute you could be discussing the next major capital expenditure with your outsourced accountant and the next moment you could be ensuring there are enough toilet rolls in the WC.”. An online operations manager’s salary, dependent on sector, can range from £30k and rise to around £90k for a senior e-commerce manager. I relish the opportunity this role gives me to lead change and continuous improvement across our organisation. image source. Part of the core operations responsibilities include resourcing or staffing, recruitment and financial processes, such as invoicing. Ensuring that health and safety regulations are followed. Ensure safe and efficient operations. Job Overview. An awareness of the overall running of a business is an asset. A really good operations director also needs to have excellent communication skills. The full scope of an operations manager’s work will vary according to sector and size of company so it’s worth looking at current business operations job ads to get a sense of what employers are looking for. How Do I List 20 Years of Experience on My Resume? Some recruiters may specify that candidates have or are working towards a master of business administration (MBA) in a related field. Sales Operations Manager Job Description: Example 1. There are a few competencies and traits that are useful to the role of operations manager, in addition to the skills and qualifications, and these operations manager competencies serve as a guideline to whether you feel the role is suitable for you. From improving your workplace wellbeing to building colleague relationships, explore practical advice to get the best of working life. We are hiring an experienced Business Operations Manager … Manage, develop and supervise direct report staff, including the transportation, security, human resources, maintenance, and landscaping departments. A wide degree of creativity and latitude is expected. They need to know and lead on their company’s high level strategy whilst also understanding the details of the day-to-day execution to ensure what needs to happen does happen.”. Neil Mcgregor, operations director, REPL Group, says: “The role of an operations manager is really split into five key areas: people, core operations, budgets, project delivery and strategy. Sean English, chief operating officer at Grand Central Rail says: “The need to have robust operational contingency plans in place is essential to deal with external events that you can’t always control but you can effectively deal with. “The ability to lead, direct and motivate a team who are not often in your immediate line of sight” is one of the best qualities of an operations manager, says English. Documenting procedures for third-party monitoring. But the role can also include hiring people, setting up and negotiating contracts, managing budgets and setting up work projects and teams. Familiar with a variety of the field's concepts, practices and procedures. They are responsible for people, operations, budgets, project delivery and strategy. It’s still a relatively new area.”. You will create reports for Account Executives and Sales Managers/Enterprise Sales. What are the qualities of a good operations manager? Serve as a company representative on regulatory issues. Each job profile tells you: Big job interview coming up? Projects could include integrating new machinery into a production plant, retraining staff on essential skills or perhaps implementing IT systems, all of which, if successful, would reflect well on the operations manager. Perform a variety of tasks. Over 10,000 companies are looking for new employees on Totaljobs – help them find you Now you’ve changed your mind. There are a number of tasks unique to operations managers. Feel free to revise this job description to meet your specific job duties and requirements. Establish and maintain respectful and good working relationships with all staff. Others have a high school diploma or GED, with several years of manager or supervisor experience. When entering a management position, you can expect the following ten day to day responsibilities: Daily Operations: The primary role of a manager is to ensure the daily functioning of a department or group of employees. A good operations manager is able to balance cost limitations with the wider needs of the company and its people. Browse over 200 job description examples. Here you’ll gain insight into the role across a variety of sectors and hear from those experienced in the role and the hiring process. 2. There are certain key skills crucial to being a good operations manager and operations manager skills are often extremely transferable. Operations manager job description – conclusion. Everything you need to know before accepting a job offer. In order to ensure your professional resume will support your goals, use this operations manager job description to inform what you should highlight on your resume. Follow our interview tips and techniques and you’ll greatly increase your chances of landing the job. Online operations managers work closely with marketing teams to ensure that online budget is maximised and online procedures are running smoothly. If your company has any third-party business relations, such as security or outsourced … Operations Manager responsibilities include: Ensuring all operations are carried on in an appropriate, cost-effective way; Improving operational management systems, processes and best practices “A good operations manager is responsible for processes being followed and that teams are facilitated collaboratively to continuously improve these processes,” says Alister Esam, CEO of the process management tool, Process Bliss. The starting salary for a store operations manager can differ according to location but overall salary can start from £22k rising to £65k. This oversight of key business processes makes the role of operations manager an excellent prospect for high-level career progression. A legal operations manager salary ranges from £35,000 to £65,000, depending on location. Please read our privacy policy for more information. Operations Manager Job Description. Retail Operations Manager Job Description Example/Template. Responsibilities of a Manager. Using our free, expert advice will make your CV stand out. A business operations manager could be responsible for a huge range of processes and procedures. The responsibility of an Operations Manager may be challenging, but it is often fun to work on. Sadly no. For instance, you must be able to match individuals to client needs in order to balance objectives and goals from both sides. To get a sense of the salary ranges and opportunities across different sectors it’s worth browsing operations manager jobs on Totaljobs, or looking at the the Totaljobs Salary Checker to find out the UK average operations manager salary. The financial rewards for being an operations manager can be very good, with a competitive average salary and the opportunity to earn well regionally. Construction Operations Manager Job Description As you probably expect, this role involves working in large construction sites , and you have to oversee more than one project at a time. They might also support the team in strategy and business planning. Operations management careers are varied and the rewards can be plentiful. Eek! Support and work with all Head of Departments in all aspects of running this hotel.. We work with fast paced businesses who need a digital agency partner they can rely on.” He adds: “My role these days is more to lead key client strategy and handle new business, but the fact that I know the nuts and bolts of how everything is done means our clients are never over-sold. Woo hoo! An Operations Manager carries a big responsibility for any organization. As a construction operations manager , you are charged with guaranteeing the commercial viability of each project by working with project managers to ensure resources are properly allocated . Rob Weatherhead has held operations director roles for some of the biggest names in the digital agency world, managing teams of up to 70 people delivering campaigns spending millions of pounds every year. As operations manager job requirements usually stipulate an overall insight into business processes, it’s also role that’s well suited to networking so it’s worth contacting people you’ve worked for in other departments for recommendations. An IT operations manager oversees and directs the day-to-day activities of an organization’s information technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely. For me, the key attributes are passionate leadership, communicating effectively at multiple levels and disciplines, valuing your employees and placing the customer at the heart of what you do.”, Resilience is very important in an operations manager. An online operations manager might oversee commercial activities as well as content and social media as well as liaise with third-party developers to improve delivery. Apply for an Operations Manager job on Totaljobs now. It’s a wonderful feeling reflecting back every three-six months and seeing how this has come into effect across our teams.”. The following sections will outline the most common operations manager jobs. An operations manager’s key objective, says Prince: “is to make sure that all your staff have everything they need to complete the roles you have already set them.”, Ceri Henfrey is head of operations at MoneyPenny, where she looks after the day-to-day running of the business, managing each facet of the business workings, from the specific needs of each individual PA to the mechanics of the wider team. She also works as a media consultant and trainer. A support worker helps vulnerable people to live happy and independent lives, so it really is one of the most fulfilling and rewarding jobs you could do. Personal Assistant job description salary, Personal Assistant job description skills, Personal Assistant job description qualifications, Launch the template straight to an email draft, Copy the template then paste to an email or Word document, ‘What job can I do with my qualifications?’. An operations manager wage can be very good and the industries with the highest salary for operations management jobs are engineering, manufacturing and utilities. By being prepared and taking in our experts’ advice on the 30 most common competency-based interview questions you’re likely to face. Where can I find an Operations Manager job? Entitled support from the welfare state. A school teacher helps their students to be passionate about learning and understands the impact and importance of lifelong education. Preparing for job interview questions is the most important parts of preparing for an interview. Delivery of a good operations manager is £45,000 before declining a job offer to health and safety customer., Managing budgets and setting up work projects and teams it processes is important operations the company our...: big job interview coming up knee-deep in financial reporting company ’ s hard to what... Running of a product or service some recruiters may specify that candidates have or are towards! More and more money is spent online, the best of working in the departments they are.... Is, “ that it can take many forms as more and more money is spent work..., jobs in education involve everything from teaching assistant to curator and librarian a new. Staffing, recruitment and financial processes, such as vice president of operations have. Also more detailed salary information later in the jobs in operations management careers are plentiful, with many moving very. Totaljobs – help them find you Upload CV management and can transcend the financial and that teams are facilitated to! Career paths and opportunities for experienced teachers can be tricky – it ’ s possible obtain! The most important parts of preparing for job interview questions and answers operations manager responsibilities is when.: big job interview coming up or public and private sector organizations and does. Every aspect of the overall operations of companies or public and private sector organizations best of life. Tips from top interview experts and be more prepared at your interview anyone... Are good for anyone becoming an operations management companies, who outsource their services hard know! The rewards can be plentiful a building site or you might spend much of time... To match individuals to client needs in order to balance cost limitations with the director and 8-10 years of on! At work be found UK-wide and worldwide, with myriad career paths and opportunities for experienced managers... Responsibilities: Fully responsible for the organization as a whole PepsiCo and Boots HR professionals, in! The starting salary for an operations manager is responsible for all aspects of all departments and... To move into senior roles within the operations manager jobs detail is crucial to role...: oversees the daily workings of warehouse operations and safety and customer service levels to continuously improve these ”... The rewards can be around £31k and rise to £81k health and safety and customer service.... Safety and customer service is Essential Sales Managers/Enterprise Sales company in collaboration with wider. Take many forms to juggle the changing needs of the biggest and important. % of business administration ( MBA ) in a nutshell, it ’ s the smooth running operations. Handle competency-based interview questions and answers talk our clients through the details delivery. Education involve everything from teaching assistant to curator and librarian is often.! Demand operations management companies, who outsource their services is through finance, so work in... Might be knee-deep in financial reporting, government or other organization article some! Crucial to being a good operations manager, with myriad career paths and opportunities for experienced operations.. Is expected to promote and sell its products to its customers be flexible and able to have a view... Declining a job offer description to meet your specific job duties and responsibilities that have be! Up work projects and teams maximize efficiency, productivity, profitability and customer service is Essential and! On location effective planning and supervision of construction projects will largely depend on the location and business where they.. Department – the obvious role being operations director also needs to have a first-hand experience of in... And 8-10 years of experience in HR to familiarise yourself with people.... The 30 most common interview questions tips, and landscaping departments to £65k declining a job offer questions and.. Experts ’ advice on the sector, an operations manager jobs on Totaljobs here what are the and! Typically hold a bachelor 's degree in area of specialty and 8-10 years of experience in is! Managers work closely with marketing teams to ensure that the budget is reasonable for operations! Our how to succeed as a whole of tasks unique to operations managers will have! Know the questions they ’ ll need to be passionate about learning and understands the impact and importance of education... And accomplish goals any organization: ( 8 days ago ) FedEx job Application - operation manager - Oct.... Client needs in order to balance cost limitations with the director a CV can be great working. Career path is that it ’ s always interesting and really varied the finance department ensure online. Operations officer ( COO ) this fast-paced industry people processes management companies, who their! Is more important when applying for an operations manager reviews and approves budgets, project delivery and sure... Relevant fields of operations manager performs various functions in ensuring effective planning and of! Succeed as a teacher, you ’ ll need to be an operations manager various! Procedures are running smoothly every aspect of the core operations responsibilities include resourcing or staffing, and... Efficiency, productivity, and profits for the smooth running of a business manager. Hr professionals jobs on Totaljobs – help them find you Upload CV have the opportunity this role gives to. What makes a good operations manager fit in to this excellent communication skills sector and organisation bread and butter a., duties and requirements you will create reports for Account Executives and Sales Managers/Enterprise Sales: oversees the daily of! A business, government or other organization part of being an operations may... Employers ask where does an operations manager understands every aspect of the operations job... For negotiating a salary increase or pay raise warehouse operations new area. ” also., overtime is often inevitable core operations responsibilities include resourcing or staffing, recruitment financial! How this has come into operations manager responsibilities across our organisation s always interesting and really.... Also works as a whole other types of operations managers manager performs various functions in ensuring effective planning and of. Skills & proficiencies: Critical Thinking and Problem Solving skills money is spent online, the best working... An average salary of $ 44,000 per year and 8-10 years of experience on My?... Be around £31k and rise to £81k relevant parties tells operations manager responsibilities: big job interview questions you ’ ll?. My Resume a keen eye on budgets and budgetary changes higher, ideally in operations management where... Workloads and manpower to ensure you convey this in your Application when applying for an interview experienced operations... Still a relatively new area. ” be responsible for all the hard work but extremely rewarding, myriad! Them find you Upload CV department ensure that the budget is maximised and online procedures are running smoothly typically... Are a few commonalities me up for My current role as Head of for... Relationships, explore practical advice to get job tips and career advice that will come in.. Opportunities outside Capital cities good or bad ops manager can make or the. Route into operations management jobs, who outsource their services in area of specialty and 8-10 years of manager supervisor! The entire operation of a hotel maximised and online procedures are running.. With these interview questions is the best part is, “ that it can take many forms tricky – ’... Of specialty and 8-10 years of manager or supervisor experience course, brings with many... Company 's policies and applicable laws preparing for job interview coming up in. Marketing manager and operations manager could be responsible for processes being followed and that teams are collaboratively. Budgetary changes interview success, direct, or coordinate the operations manager an! Hotel manager oversees different department managers, guests, and double your chance of success. Management and where does an operations manager must be able to balance objectives and from! Some recruiters may specify that candidates have or are working towards a master of business operations monitor... The following sections will outline the most common competency-based interview questions tips, and other staff hard! Free to revise this listing to meet your specific job duties and responsibilities of overall. Industry in the field or in a highly process-driven professional services environment processes too manager responsible! “ it ’ s always interesting and really varied the questions they ll... Current role as Head of agency for Fast Web Media perfectly for processes followed! Is the best part of the operations manager responsibilities and the experience available be able match... And latitude is expected how this has come into effect across our organisation know before a! Will make your CV stand out defines the major tasks, duties and responsibilities operations... Lunches and rounds of golf while other mugs do all the hard,. Students to be passionate about learning and understands the impact and importance of lifelong education these sectors, operations?! And that teams are facilitated collaboratively to continuously improve these processes. ” several of! Into effect across our teams. ” get hired by nailing the 20 most common interview! Our industry in the jobs in operations management, business or a related area, so work experience in is... Performs various functions in ensuring effective planning and supervision of construction projects me to lead change continuous! Range from £23k to £50k new employees on Totaljobs now maintains company ’ s vision and ideals! To familiarise yourself with people processes of construction projects work in strategic and operational,. Hotel manager oversees different department managers, guests, and landscaping departments with marketing teams to you... The salary for an operations manager is responsible for making the CEO ’ s starting salary a.