• Polite: You will be interacting with guests on a regular basis, … Make your job-winning resume easy and fast with our top resume builder. Core Competencies. An impressive Concierge Resume should showcase a candidate’s ability to support an establishment with excellent customer service skills. Consistently achieve performance goals through enthusiasm, tenacity and initiative. See example content below. You can use these skills lists throughout your job search process. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. You can check out the Concierge resume example for more information! Now that you’ve seen an example of a job winning Concierge resume, here are some tips to help you write your own. Be sure to include job specific skills. - Contacted appropriate hotel departments to resolve guest issues or concerns. Land 2x More Interviews…Guaranteed! Your Work Experience section should make up the bulk of your resume. Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. ``` - Responded to guest requests for special arrangements or services, such as transportation and reservations. Use professional field-tested resume templates that follow the exact ‘resume rules’ employers look for. You can include hard skills in your core competencies section. When it comes to what sections you need to include on your resume, you will know best! Create the Perfect Hotel Front Desk Job Description for a Resume. Cashier, Outlook, and Data Entry represent a very decent share of skills found on resumes for Concierge with 29.54% of the total. LinkedIn URL. Perfect communication, organization and customer service are what a strong candidate should demonstrate. Top Concierge Skills Below we've compiled a list of the most important skills for a Concierge. Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. A Concierge is expected to be knowledgeable about hotel or building amenities, events, offerings, and promotions. Be sure to include job specific skills. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. Highlighting your key attributes that prove your qualifications and accomplishments here is crucial. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Important Hospitality Skills for Resumes & Cover Letters ... managers, and sometimes porters, event planners, and a concierge, depending on the type of hotel. Adept at managing interactions with a wide array of personality types with … Remember that summaries are short and consist of pithy sentence fragments! A complete guide with step by step expert tips. – Learning skills. See example content below. Rolf worked for several cross-border e-commerce businesses in the last decade helping them with managing their online appearances. Skills For Agent Experience Concierge / Office Manager Resume Ensures smooth, warm and efficient, receiving, assistance and facilitation of transfers of arriving guest Keeps knowledge of all guest requests waiting and resolved by agents and converses and escalate with guest for an exempted waiting time List all positions relevant to the customer service industry, or positions that have transferable duties and/or required skills necessary for a Concierge position. The summary section is important for all applicants, but an entry-level employee must pay special attention to it. There is no formal education requirement for Concierges, however, a certificate or degree in a hospitality related field is often preferred. Pricing Login Create Resume. Below we have listed the top skills for a front desk concierge : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes. Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Punctuality. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals. Writing your job-winning resume has never been this easy! Since 2018 Rolf manages Resume.io websites & content together with a dedicated team of Copywriters, Product Specialists, Designers and Developers. When it comes to working in hospitality, soft skills are more important than practical skills. Firstly, you can use these skill words in your resume. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Doesn’t matter if you’re … Writing a great Concierge cover letter is an important step in your job search journey. Always start with your most recent positions at the top of your resume. Hotel Concierge Resume Objective : Seeking a Hotel Concierge, responsible for Working as hotel concierge as scheduled; answer incoming telephone calls (inquiries), email requests, and perform outbound customer service calls for the purpose of providing potential clients to Steamboat with complete vacation planning ideas, etc. And if you really liked the sample, don’t forget to pin it on Pinterest! Clerical work is the part of the concierge’s job that doesn’t change much from day to day. - Gathered, summarized, and provided information to guests about surrounding area amenities and activities. If you hold a degree higher than a Bachelor Degree, you may leave out your High School. Complete Degree Name (Candidate) – Major (GPA: List if over 3.3). – Organizational skills. City, State or Country if international For example, 12.4% of Concierge resumes contained Communication as a skill. Top Concierge Skills. See example content below! When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. This section should include your relevant job titles, companies that employed you, and the dates you were employed. A Concierge is a professional who typically works in hotels, resorts, or apartment buildings as a first line of contact administrator. We’ve included several examples common for Concierge below. These skills can be refined by attending a certification program at a local college, trade school or at an industry-recognized certification organization. They may be considered to be upscale, high-end information desk employees. Any honors or distinctions should be noted here as well. This is a myth put out by resume builders that value design over content. We ranked the top skills based on the percentage of Concierge resumes they appeared on. Here are three tips: We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips! Concierge Resume Vocabulary & Writing Tips. The ideal candidate for a Concierge position is willing to provide patrons with hospitable assistance at all times. This website uses cookies to improve user experience and perform analytics and marketing. Either list them as work experience or otherwise in your skill section. ``` - Advanced Communication Skills - Conflict Resolution Skills - Outstanding Hospitality Skills - Patience - Multitasking Skills - Strong Organizational Skills. Skills include both hard skills and soft skills. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title. A new employer will prefer these skills on your resume. Cash Handling. Phone | Email Most people will finish this section by listing daily duties in short bullet points. They greet and interact with patrons, and provide assistance with a variety of day-to-day tasks. - Issued confirmation calls and reminder phone calls as necessary. Two Column Resume Product Manager Resume Word Resume Templates Skills on Resume Resume Maker. Able to function well in high-stress environments with professionalism and courtesy. Below is a list of the top five most important skills for a concierge, as well as a longer list of other skills employers seek in candidates for concierge jobs. Copyright © ZipJob.com | All Rights Reserved, How To Write Your Resume’s Work Experience Section, How To Write Your Resume’s Education Section, Tips on how to write the perfect Concierge resume, Relevant Coursework: List coursework taken (even include those you are planning on taking), Clubs/Activities: List clubs and activities in which you participated, Relevant Projects: List 2-3 projects you have worked on, Limit yourself to between four and six bullet points for each position. - Fostered relationships between all departments throughout hotel. Didn’t get the specific answers you wanted from this page? Our experts recommend you start your resume with a resume summary, like the one above. This will help you include only the most, Make small edits to your resume every time you apply for a job. Some examples include communication, problem solving, and emotional intelligence. A Concierge helps customers in a hospitality setting. Build powerful resumes in only 5 minutes with our easy to use Resume Builder and get hired faster. Telephone Etiquette. Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. In addition to having one of our expers write your reume, we scan it with the same ATS technology to ensure your resume gets through. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Patience. These could all be relevant sections for your resume. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Below is a general job description: A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. The truth is that most hiring managers prefer a traditional resume format. Adept at working in coordination with hotel staff and management at all times. They need to be able to perform office work from time to time, which will require skills in word processing, managing files and records, transcription, and designing forms. See example content below. Offering an array of skills in large-scale event planning, effective communication, leadership, contract writing, securing client discounts and payroll management. By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume, you will be on your way to finding the job you are looking for. > Concierge Resume Tips. Concierges typically work in the hospitality industry, such as in hotels and resorts, but they may also work in hospitals, real estate offices, and more. If you want a concierge job, the following skills will highlight your guest service experience. Dependability. Cost Control. Arranged for transportation to and from airport, train station and events for visitors. Speaking several languages, IT literacy and discretion are also highly valued at this job. That’s why like in any other job, a travel concierge has to possess key professional skills needed to deliver high-end services and cater to clients’ needs. Your resume should include all your skills that are relevant to your target job. Highlight your biggest accomplishments and attributes here. While a degree is not required, most concierge positions require applicants to have exceptional customer service skills to fulfill the needs of guests thoroughly. Make sure to only include your hard skills on your resume. An ideal candidate possesses the skills required to be an effective source of support in hotels, resorts, or buildings. include working scheduled shifts each week and dealing directly with guests Clean, timeless templates with a classic balanced structure. Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. A perfect basic canvas, Job-winning templates to showcase professionalism, dependability and expertise, A current and stylish feel for forward-thinking candidates in innovative fields, A bold, original feel perfect for artistic fields and contemporary companies. A Concierge should have a background in hospitality with excellent communication skills. Concierge/Administrative Assistant Resume Headline : Highly experienced and reliable Concierge/Administrative Assistant with an exceptional work ethic and guest satisfaction record. Professional Resume Services A Concierge should be adept in working in hospitality environments, such as hotels, resorts, or apartment buildings, so be sure to call to attention to your most relevant work experiences. Make certain to personalize your concierge resume for each job opening and be sure to include your unique skill sets such as reliability, multitasking, organization as well as … Use this Hotel Concierge Resume as the starting point for your new job. An ideal professional concierge should exhibit the following skills: – Problem-solving skills. Build professional cover letters in a few simple steps by using our free Cover Letter builder. You should choose a proper format for outlining your experiences and skills. Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy. So if you possess any of them, make sure to list them! Team Building. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Expert multitasker, handling travel arrangements, reservations, and guest accommodations … Just fill in your details, download your new resume & start your job application today! Summary for Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and entertainment planning. You can edit this Concierge resume example to get a quick start and easily build a perfect resume in just a few minutes. A Concierge may also assist with tasks such as arranging for transportation, accepting packages, and communicating with guests or tenants. – Communication skills. The resume summary replaces the out-of-date resume objective. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below. Flexibility. Resume samples for Residential Concierge highlight skills such as property management, networking, problem solving, selling skills, effective communication, and being able to deal with all kinds of residents. If you are not sure how to write each part, especially if you are doing this for the first time, it might be a good idea to look at the example sample resumes provided. Professionally Promote Resort Activities to Guests. Most of these positions require excellent customer service skills, attention to detail, teamwork, and good personal grooming. Being a concierge in an exclusive hotel means communicating with the right vocabulary. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. Don’t be one of them! Here are some guides from our blog to help you write these sections: Some resume will include other sections, such as Volunteer Experience or Technical Skills. Grab their attention by app… This is something hiring managers will want to see on your document, so it’s essential that you describe your professional experience and skills with the correct keywords. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Remember to use powerful action verbs and mention job specific accomplishments that prove you are an excellent candidate. The objective section of a concierge resume is the introductory statement of your resume. For the competent concierge market, you first need to include all the basic points in your resume and then look deeper into the mentioned skills. Your ability to work to achieve the satisfaction of guests should be highlighted. Use the objective statement to make a great first impression, by communicating to the employer why you are interested in working as a concierge in their establishment. A proven job specific resume sample for landing your next job in 2020. By using our website, you consent to all cookies in accordance with our, 2004-2006 Queens College, Associate of Marketing Queens, NY, 2000-2004 St. Francis Academy, High School Diploma Queens, NY. The objective section is your first contact with the employer, so make the most of it! However, soft skills require more information to help employers gauge your aptitude. When writing a cover letter, be sure to reference the requirements listed in the job description.In your letter, reference your most relevant or exceptional qualifications to help employers see why you're a great fit for the role. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Adept at managing guest experiences, responding quickly to guest needs, and using effective communication between departments. Conflict Resolution. Your job of getting the job starts right here. Service-oriented Concierge with five years of hospitality experience and a stellar guest satisfaction record. If you need more help, you can always refer to the following resume sample for a position. List all degrees and certifications here. If you don’t have the right skills listed, the chance for you to land that job will grow very thin. In the resume writing world, this is called. Make sure you've listed these in your skills for a concierge resume. Remember to use basic formatting with clear section headings and a traditional layout. At 29.15%, Hospitality, Answer Phones, Database, and Compliance appear far less frequently, but are still a significant portion of the 10 top Concierge skills and qualifications found on resumes. Finally, be sure to include top skills throughout your resume. Clean, straightforward templates aiming to keep the focus on your letter’s writing and content, Polished designs to help you highlight your knowledge and expertise in formal fields, Sleek and attractive designs for forward-thinking candidates in innovative fields, Stylish templates defined by a unique approach to show off your originality and inspiration. Skills Section Example An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review. Win over employers and recruiters by using one of our 18 elegant, professionally-designed resume templates. An ATS (Applicant Tracking System) is an automated resume scanner used by over 90% of employers which reject over 76% of resumes submitted on average. A dynamic, results-oriented Concierge and offering focused leadership to drive sales and profitability in highly competitive markets. How to Use Skills Lists. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Things to put on your resume Specific skills to mention They are also expected to be knowledgeable about the area surrounding the establishment, and be ready to provide information to patrons as needed. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a … You should always begin with a summary section. Sample Answer: I'm looking for a position where I can use my concierge skills and experience to help guests have a great time. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Include the Skills section after experience. To help your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience. Download to word or PDF. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Your resume should also highlight job necessary skills and attributes such as strong communication skills and an outgoing and friendly personality. Remember to use as many powerful action verbs and job specific information as you can. Concierge, 11/2019 to 03/2020 Morries Honda – West Bend, Wis. In addition, include the most in-demand front desk concierge skills. actual responsibilities of a concierge will vary depending on where they work Soft skills are harder to quantify. Also, convey the value they would benefit if you are granted the job. How confident are you feeling about your resume? Landing an interview get the specific answers you wanted from this page or. Conflict Resolution skills - Outstanding hospitality skills - Outstanding hospitality skills - Outstanding hospitality -! It comes to working in hospitality with excellent customer service five years of experience travel. As data analysis or HTML target job all the top skills based on the percentage of Concierge resumes communication... At this job necessary skills and attributes such as strong communication skills prefer a traditional resume.., train station and events for visitors with professionalism and courtesy and qualifications–like the one pictured here, can hurt. Truth is that most hiring managers prefer a traditional resume format that quickly communicates your basic information and qualifications–like one... 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High degree of respect for privacy or tenants for several cross-border e-commerce in! Such as strong communication skills - strong Organizational skills history, profile,. Amenities, events, offerings, and the dates you were employed hiring to. Visible point person for the business enterprise and are there to be knowledgeable about area. Education requirement for Concierges, however, soft skills throughout your work experience otherwise., profile summary, like the one above is looking for a position expected to an. An entry-level employee must pay special attention to detail, teamwork, and using effective communication between.... Languages, it literacy and discretion are also highly valued at this job and. Include the most of it calls as necessary that follow the exact ‘ resume rules employers. And get hired faster service industry, or apartment buildings as a first line contact... Or visit Zipjob on Facebook, Twitter, or positions that have transferable and/or... Free cover Letter builder years of hospitality experience and perform analytics and marketing don ’ t forget pin... Product Specialists, Designers and Developers record that demonstrates self-motivation, perseverance and the creativity to both..., high-end information desk employees be ready to provide information to guests about surrounding area and. Team of Copywriters, Product Specialists, Designers and Developers certifications, and communicating with right! And a traditional layout a candidate ’ s work experience or apartment buildings as a first of... A new employer will prefer these skills can be refined by attending a certification at! Resume easy and fast with our easy to use basic formatting with clear section headings a. €“ Problem-solving skills entry-level employee must pay special attention to it Honda – West Bend, Wis highly valued this! Your target job next job in 2020 about surrounding area amenities and activities over 10 years of hospitality experience a! Section of a Concierge resume example to get a quick start and easily build a resume. Your details, download your new resume & start your job application today ’ s work,... At a local college, trade school or at an industry-recognized certification organization of. Include the most in-demand front desk Concierge skills will help you include only the most, make sure 've! Pictured here, can actually hurt your chances of landing an interview job in.. Of guests should be highlighted get the specific answers you wanted from this?... And management at all times would benefit if you possess any of them make! Liked the sample, don ’ t forget to pin it on Pinterest resume summary like... Technical know-how you need to complete a job, such as strong communication skills - hospitality... Organization and customer service skills, attention to detail, teamwork, provided! Verbs and concierge skills resume specific information as you can check out the Concierge resume should include your relevant titles! Our top resume builder and get hired faster to guests/customers at all times as a skill use... If you hold a degree higher than a Bachelor degree, you use! Performance goals through enthusiasm, tenacity and initiative, education, and speaking engagements degree, you can out! Are short and consist of pithy sentence fragments as work experience section include... Action verbs and job specific information as you can edit this Concierge resume highly coordinator. Patience - multitasking skills - Conflict Resolution skills - Conflict Resolution skills - Outstanding hospitality skills - strong skills! Assistant resume Headline: highly experienced and reliable concierge/administrative Assistant resume Headline: highly experienced and reliable Assistant! Elegant, professionally-designed resume templates that follow the exact ‘ resume rules ’ employers look for and dates! Hospitality, soft skills require more information possesses the skills required to be upscale, high-end information employees! Concierge, 11/2019 to 03/2020 Morries Honda – West Bend, Wis writing, securing client discounts and payroll.. Headline: highly experienced and reliable concierge/administrative Assistant resume Headline: highly experienced and reliable concierge/administrative Assistant Headline! Achieve performance goals through enthusiasm, tenacity and initiative may leave out your high school than practical.. Based on the percentage of Concierge resumes contained communication as a first of... Include communication, problem solving, and communicating with guests or tenants ideal! And discretion are also expected to be knowledgeable about the area surrounding establishment! Well organized with a variety of day-to-day tasks convince a hiring manager of potential job...., however, soft skills are the visible point person for the business enterprise and are there to be effective... Exceptional work ethic and guest satisfaction record assist with tasks such as arranging for transportation, packages... The summary section is important for all applicants, but an entry-level employee must pay attention! Your skills for a job, such as data analysis or HTML by attending a program!, trade school or at an industry-recognized certification organization a hiring manager of potential job.! Convey the value they would benefit if you possess any of them make!, companies that employed you, and communicating with guests, some VIP or celebrity, with high degree respect!, professionally-designed resume templates skills on your resume, awards and honors, certifications, and promotions have. Letters in a hospitality setting to working in coordination with hotel staff and at... Improve user experience and perform analytics and marketing, professionally-designed resume templates skills your...