Hotel Front Desk Agents are often the first contact between a hotel and its guests and need to make sure customers feel welcome. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Front Desk Manager Job Description Template. Retail Careers: Options, Job Titles, and Descriptions. Front Desk Job Summary. Hotel, Motel and Resort Desk Clerks. Completely, this hotel front desk job description also tells that being a hotel front desk, you must have good communication skills. Hotel Front Desk Agent job description; Related Interview Questions Receptionist interview questions; Front Desk Representative interview questions; Office Manager interview questions; Related Topics How to Hire: 5 tips for hospitality recruiting; Best job boards: The ultimate job sites list; Post this Receptionist job ad to 18+ free job boards with one submission . Some of the duties hotel front desk clerks typically have are: Taking calls from guests staying at the hotel as well as external customers Scheduling and modifying guest room reservations and other accommodations We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. While you don’t need to list every daily task, such as checking email, you must list the core responsibilities. When you clearly list the minimum requirements of your open Hotel Front Desk Clerk position, you will receive applications from candidates that meet these preferred requirements. Use these job description examples to create your next great job posting. Visit our Help Center for answers to common questions or contact us directly. A hotel front desk clerk is a hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Greet walk-in guests and guests with reservations when they arrive at the front desk. With the flexible monthly options we offer, you can choose the right plan to fit your needs, and choose the employees that will be represent your hotel. XYZ Inc. is the leading firm in our field. Front desk clerks work with guests when checking in, checking out and when guests request information from the front desk. Joining our Talent Network will enhance your job search and application process. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. A Hotel Front Desk Clerk is the first point of contact for hotel customers. Hotel clerk salaries can range between $7.25-$22.85 per hour, depending on location, hotel brand and the expected tasks of the hotel clerk. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. Patents No. In this article, we discuss the important parts that make up a Hotel Front Desk Clerk job description and include a template that you can use when creating your own job description. They essentially check guests in and out, make room reservations and track and report room statuses and rates. The 25 Lowest Paying Jobs in America. You’ll want to stress the positive qualities you offer to employees and why a job seeker would want to work for you. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Greeting and receiving guests and customer service are usually a common thread in all front-desk job descriptions. Provides pre-arrival support for guests arriving on packages. An executive chef is a managerial role that involves a lot of work behind the scenes … It includes key duties and responsibilities. The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting guests, taking phone calls, handling correspondence, managing check-in operations, and answering to inquiries. Safety and security policies and procedures. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. To do this, the desk agent must maintain a pleasant demeanor and be willing to work with the guest to get the best room possible for their stay. Take this chance to make your position stand out from other competing job listings, by painting a picture that makes it easy for potential candidates to imagine working for you. That is why a good hotel front desk agent is the key to successful lodging. Serve as public relations representative for the hotel. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests. A front desk agent works fulfilling customer service and administrative roles in hotels. accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.